This page (together with the documents referred to on it) tells you the terms and conditions on which food and drink is listed on this website (Products) will be supplied by the listed outlets (the Outlet) to you. Please read these terms and conditions carefully before ordering any Products through this site. You should understand that by ordering any Products, you agree to be bound by these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products through this website.
This site is operated by ActionPrompt Limited (we). FeedMeOnline.co.uk is a trading name of ActionPrompt Limited. We are registered in UK under company number 06529599 and with our registered office Aire Place Mills, 141 Kirkstall Road, Leeds, West Yorkshire, LS31JJ.
This site is only intended for use by people resident in those areas specified in this website. We operate this website to enable you to buy Products from the Outlet of your choice
By placing an order through this site, you warrant to the Outlet you have selected that:
(a) You are legally capable of entering into binding contracts; and
(b) You are at least 18 years old.
(c) If you are purchasing alcohol and appear to be under the age of 21 you will be required to prove that you are over 18. Only the following forms of I.D. will be accepted: Passport, Photo Driving License.
By submitting a review to our site you are agreeing to our use of it on our website and in our printed broadsheet under the following conditions:
Once an order is placed, you will be provided the option to cancel the order up until the point of acceptance from the Outlet. You will not have any right to cancel an order once accepted by the Outlet.
The Outlet´s goal is to deliver or make available on-time i.e. delivering at the time it quotes. Unfortunately factors, such as, weather and traffic conditions occasionally prevent the Outlet from achieving this. The Outlet cannot be responsible for late delivery.
7.1 Payment for all Products must be by credit or debit card to be charged as specified in this website or by cash paid to the Outlet on delivery or collection.
7.2 Action Prompt Ltd is the contracted entity for all Card Payments. Action Prompt Ltd handle all aspects of the Card Payment process. Any queries regarding Card Payments such as Refunds, Chargebacks or any other customer service related issues should be directed to Action Prompt Ltd and not the Outlet. Action Prompt Ltd take full responsibility for the liability and responsibility of your Card Payments not the Outlet.
7.3 If Payment is by credit or debit card then the order is only charged once the takeaway accepts the order. However before the order is sent to the takeaway we need to check and set aside the available funds in your bank. This is to ensure payment can be made upon order acceptance. This is called a deferred transaction. The money will not leave your account it is just set aside from your available funds until the order is accepted. If the order is not accepted there can be in some instances a small delay in this returning to your bank account. We reverse all transactions upon them not being accepted however due to how the banks and card processing companies work it sometimes does not happen instantaneously. Contacting a your card issuing bank usually will speed this reversal up. We have no control over the length of time these reversals can happen. By placing on order on our platform using a Feed Me Online Website, Feed Me Online App, Partner App or Partner Website you are accepting that if your order is not accepted you may be without the funds until the card processing company and bank have reversed the transaction.
8.1 The Outlet´s liability for failing to deliver Products of satisfactory quality or otherwise breaking this contract is limited to the price of those Products.
8.2 Any complaints relating to your order should first be directed to Action Prompt Ltd. We are responsible for all customer service.