Feed Me Online - Online Takeaway Ordering

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Placed: 12/11/2023

Left By: Ian

Gave them a try after a leaflet came through the door, won't use again, website indicated 40 minutes but took an hour and 10 minutes after having had to telephone to chase them, then pizzas were only luke warm when we got them.

Overall: star 2 star 3

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Placed: 14/05/2023

Left By: Julia

Ordered online - pizza doesn’t have a tomato base so I asked for them to add tomato base and remove the ham. Both requests ignored. Chicken shawarma great as always tho.

Overall: star 2 star 3 star 4

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Placed: 12/03/2023

Left By: Dawn

Absolutely lovely, shared with me 11 yr old son, just right. Chicken was gorgeous again. Quick, efficient and very friendly service as always. Thank you

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 14/01/2023

Left By: Mark

Didn't deliver, no explanation, will never order again. If I could choose no stars I would!

Overall: star 2

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Placed: 22/12/2022

Left By: Rob

Really disappointed! Ordered the food at 17-53 and it's now 8o clock still no food arrival. Will not use them again . I have contacted the takeaway and was ask to send order by a photo text .No response ! Terrible service

Overall: star 2

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Placed: 16/12/2022

Left By: Kevin

Not used napoli for a few months and Not missed Soggy chips. Luke warm pizza, also asked for a topping On my pizza garlic butter and never got. Not improved Or impressed use to be the best. Also expensive now.

Overall: star 2 star 3

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Placed: 07/12/2022

Left By: Mark

Sorry but this takeaway has gone down in standards. They firstly sent the wrong food but soon sent out replacement. thats about as posotive as i can be. This was prety tasteless and in all honnesty 3/4 of the 14 inch pizza went in the bin. I suspect they are using cheap ingredients to maintain profits and keep prices down. We will give them a miss going forwards having used them for over 10 years. What a shame

Overall: star 2

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Placed: 30/10/2022

Left By: Kevin

Kebab meat on pizza burnt also requested garlic butter on did Not get any on. Wont be rushing back standards have slipped.

Overall: star 2 star 3

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Placed: 01/10/2022

Left By: Kevin

I have to say it has gone downhill. Another late delivery and delivered cold My daughters chicken burger dry my calzone pizza stuck to the box. You.have lost me as long standing customer ????????

Overall: star 2

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Placed: 24/09/2022

Left By: Kevin

Delivery turned up late. Chips were cold & soggy Which is not good. Pizza was ok

Overall: star 2 star 3 star 4

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Placed: 02/09/2022

Left By: Paul

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 13/06/2022

Left By: Paul

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 13/06/2022

Left By: Paul

Overall: star 2 star 3 star 4 star 5

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Placed: 13/06/2022

Left By: Paul

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 30/04/2022

Left By: Kevin

Been a few weeks since I last ordered anything as previous orders been poor. We had a take away last night. Im afraid poor again soggy chips no chip spice pizza cold like rubber. Im afraid it will be my last order.

Overall: star 2 star 3

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Placed: 02/04/2022

Left By: Kevin

Unfortunately back to square one cold pizza and soggy chips quality not good Wont be using for a while. Sorry

Overall: star 2 star 3 star 4

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Placed: 19/03/2022

Left By: Paul

Fantastic as always, and the peanut butter stack is to die for ,yum yum yum

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 05/03/2022

Left By: Kevin

Much better of late. Was reasonably hot pizza cooked very nice. Also the chips were nicer not soggy or cold. Keep up the Good work.

Overall: star 2 star 3 star 4 star 5

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Placed: 19/02/2022

Left By: Kevin

Chips cold again when delivered. Pizza was ok but soggy cold chips not nice.

Overall: star 2 star 3 star 4

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Placed: 01/02/2022

Left By: Jackson

Been getting worse lately. Was 30 mins late, cold and was missing a pitta for my kebab.... not good.

Overall: star 2 star 3

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Placed: 11/12/2021

Left By: Kevin

Yes alot better chips were hot and cooked perfect pizzas were hot and not burnt well done keep the quality up. I will keep ordering

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 06/12/2021

Left By: Kevin

Quality gone right down hill pizza cold, chips not cooked enough deliverys taking longer. Will stop ordering now last 3 fridays have been poor...

Overall: star 2 star 3

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Placed: 01/12/2021

Left By: Kelly

Food was half an hour late and all of it was cold. They did offer to send new food... but I had no guarantee this would arrive quickly and would have still needed cooking and redlivering and was too late and too late for children. Upon asking for a refund I was told No... they hung up on me. The most they would do was 20% off next order..then hung up on me again. The 3rd time I rang the boss refused to talk to me and would not offer a refund.. they told me to request it via just eat but I did not order via just eat.....he said follow instructions on app to make a complaint (instruction on app were to telephone them) which I did.. they didn't know what to say. I get that takeaways have off days but absolutely no excuse for rudeness and being unproffesional

Overall: star 2

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Placed: 28/11/2021

Left By: C

We order regularly from Napoli at the weekends. Variety of pizzas, burgers and burgers. Can't fault the quality and taste!

Overall: star 2 star 3 star 4 star 5 star 6

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Placed: 27/11/2021

Left By: Kevin

Have too say the quality and service has dropped recently Again the food wasnt hot. The pizza was burnt, kebab meat was Dry and no way was that a large medium at best. You need to wake up Abit or my orders are going elsewhere. sorry ????

Overall: star 2 star 3

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